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Refund and Returns Policy

1. Refund Policy

1.1. Refunds for Printed Items

At BM Digital Marketing Services Via Social Media Co LLC, we strive to provide high-quality printed items. If you are not completely satisfied with the printed item you received, please contact us at [email protected] within 30 days of receiving your order. We will evaluate your request for a refund on a case-by-case basis.

1.2. Eligibility for Refund

To be eligible for a refund, your request must meet the following criteria:

  • You must provide a valid reason for your request, such as quality issues or errors on our part.
  • The request must be made within 30 days of receiving your order.
  • The printed item must be in its original, unused condition.

1.3. Refund Process

Once we receive your refund request and it is approved, we will initiate a refund to your original payment method. You will receive the credit within [Insert Number] days, depending on your card issuer’s policies.

2. Return Policy

2.1. Returns for Printed Items

If you believe that the printed item you received is not in accordance with your order or is defective, please contact us at [email protected] within 30 days of receiving your order. We will assess your request for a return on a case-by-case basis.

2.2. Eligibility for Return

To be eligible for a return, your request must meet the following criteria:

  • You must provide evidence of the issue, such as clear photographs or descriptions of the problem.
  • The return request must be made within 30 days of receiving your order.
  • The printed item must be in its original, unused condition.

2.3. Return Process

If your return request is approved, we will provide instructions for returning the product to us. Once we receive the returned item, we will inspect it and, if eligible, issue a replacement or initiate a refund, as determined in accordance with our refund policy.

3. Contact Us

If you have any questions or concerns regarding our refund and return policy, please contact us at:

Business Name: BM Digital Marketing Services Via Social Media Co LLC

Business Address: Office No 11, AL Goze Building, Sheikh Zayed Rd – Dubai

Email: [email protected]

4. Changes to Refund and Return Policy

We reserve the right to update or modify this refund and return policy at any time. Any changes will be posted on our website with an updated effective date. It is your responsibility to review this policy periodically for changes.